Customer focus
Customised e-Learning
e-Learning
Expertise
Interactive video
Onboarding
Processes and systems
Retail
Video
Customer focus
Learning solutions to turn customers into ambassadors
A satisfied customer who recommends your brand, product or service to others. That’s the basis for success. As a Learning Professional, how do you ensure that all employees work in a customer-focused way? And without losing sight of the organisation’s goals?
This is how you help your colleagues make it happen
How do you create a click with the customer? That’s quite difficult. By practicing with different types of customer, your colleagues will soon become wiser. Learn from practical situations. With Interactive Video, AR and VR.
How the customer experiences your organisation remains a human thing. Customer-focused thinking and acting requires people skills. Train them by showing them the effects of behaviour.
Better together every day. Is this what your organisation strives for? Fixed. And that’s why you include ‘the desired culture’ in your training sessions. Colleagues asking each other for tips and advice. That works.
We work for, learn together and grow with
They also serve their customers optimally. All in their own way. Read here how we were able to contribute.
Customer focus
Customised e-Learning
e-Learning
Expertise
Interactive video
Onboarding
Processes and systems
Retail
Video
Customer focus
Expertise
Learning Management
Onboarding
Processes and systems
Retail
Sales
Totara
Customer focus
Customised e-Learning
e-Learning
Expertise
Processes and systems
Retail
Customer focus
Expertise
Learning Management
Onboarding
Processes and systems
Retail
Sales
Totara
They also serve their customers optimally. All in their own way. Read here how we were able to contribute.
Customer focus
Customised e-Learning
e-Learning
Expertise
Interactive video
Onboarding
Processes and systems
Retail
Video
Customer focus
Expertise
Learning Management
Onboarding
Processes and systems
Retail
Sales
Totara
Customer focus
Customised e-Learning
e-Learning
Expertise
Processes and systems
Retail
Customer focus
Expertise
Learning Management
Onboarding
Processes and systems
Retail
Sales
Totara
They also serve their customers optimally. All in their own way. Read here how we were able to contribute.
Customer focus
Customised e-Learning
e-Learning
Expertise
Interactive video
Onboarding
Processes and systems
Retail
Video
Customer focus
Expertise
Learning Management
Onboarding
Processes and systems
Retail
Sales
Totara
Customer focus
Customised e-Learning
e-Learning
Expertise
Processes and systems
Retail
Your brand is constantly evolving. Just like your employees. And customers. As a Learning Professional, you have a toolbox full of learning resources to keep your colleagues up to date. What do they need?
From Interactive Video to face-to-face meetings. From Infographic to Augmented Reality. What form should your learning campaign take?
Using a tried and tested method, together we make your goal and its impact clear. In this way, you can be sure that your requirements will be met. Guaranteed.
An internal workshop with stakeholders from HR, L&D and the department. One that makes use, necessity and solution clear.
Together with you, we design a didactic concept. Tailored to one or, if necessary, several target groups.
A single intervention is usually not enough. If necessary, we use various learning resources and channels.
Together with you, we assemble the ideal combination of online and offline learning resources. We keep what is good.
How do you know when your learning interventions are effective? Where they are going well and where they need extra attention?
Bespoke eLearning or a Learning Platform? Call, mail or fill in the form.
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2600 Antwerpen
T: +32 (0)33 02 35 61
E: info@uplearning.be
kvk: 0765174107 – Antwerpen
btw: BE0765174107
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2600 Antwerpen
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